g3p consulting is a lean asset management consulting company focused on growing productivity by promoting operational excellence through process optimization and skills development.
Technology fast innovation are driving business to transform the traditional way of work in faster and more efficient processes, using digitalization,
Operational excellence is a journey that involves transformation by applying the right tools to the right processes, including digitalization when this is more effective.
Increasing productivity is the main challenge for growing business. Through our assessments and audits, supported by industry´s best practices, we identify how you can make improvements in productivity.
Customer Service Centers
There is a commonplace that says that to improve our customer journey we must start by looking at our employee’s journey. If you looked at your organization through the eyes of your customer service agents, what would you see? What would you immediately change?