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Business Processes Mapping

Do you have effective business processes?

Effective business processes will ensure standard work practices, key roles, process interfaces and metrics. These enables the organization to manage in an efficient way the company’s asset management system.

To improve a business process:

  • Map the existing processes;
  • Analyze the process;
  • Redesign the process;
  • Revise organization, if required;
  • Revise job roles, if required;
  • Implement and communicate changes;
  • Upgrade the competences and skills according to the revised process;
  • Review the process.

What is a business process? 

A process is an organized and structured way of doing a work/task to achieve the intended deliverable irrespective of who is doing it. It is important that streamlined business processes are in place for any organization where many people are handling similar or same type of responsibilities, to ensure that business is conducted in an efficient and effective manner.

Business Processes

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Asset Management

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However, a process is not a single element since any time it depends on other processes, the result achieved can be the input of a new process and so on. All processes have customers and suppliers, either internal or external to the organization. 

g3p consulting develops customized solutions in partnership with our clients and we do the follow-up of the implementation and monitoring of the processes, ensuring the preparation of a handbook, which include: 

  • Process Workflow (Processes and Sub-processes);
  • Responsibility Matrix;
  • On-the-job training, individually or in group, so the technical staff involved in the project acquires the knowledge and develops the necessary skills to achieve the defined goals.
business process

What is process mapping? 

Business process mapping identifies the activities involved in defining what a business entity does, with what, who is responsible, to what standard a business process should be completed, and how the success of a business process can be determined (Key Process Indicators) 

The main purpose to develop business process mapping is to support organizations in becoming more effective. A clear and detailed business process map or diagram allows to correct and improve the current process. 

Business process mapping takes a specific objective and helps to measure and compare alongside the entire organization's objectives to make sure that all processes are aligned with the company's goals. 

International Organization for Standardization encourages a process approach to quality management. It is important to understand how each process relates to other processes within the organization and how those interactions impact. 

 

Do you have the right organization and skills? 

Managers often worry so much about doing things right (efficiency), that they forget to ask whether they are doing the right things (effectiveness). The important thing is to find a balance that reflects a compromise between efficiency and effectiveness and for that companies need the right organization. 

An organization is a complex system and the quality of its management is the most significant factor for success. Organization have to be aligned with the strategy and processes developed, including job roles and skills required to deliver the expected results. 

 

Do you have Key Process Indicators? 

Once an organization has analyzed its mission and defined its goals, it needs to measure progress towards those goals. KPIs provide a measurement tool that could be incorporated on a corporative dashboard. 

Key Performance Indicators define factors that an organization needs to benchmark and monitor.  Assessment techniques provide the mechanism for measuring and evaluating the defined factors to evaluate progress or impact. Key Performance Indicators assist an organization to define and measure progress toward organizational goals and objectives.  

KPIs specify what is measured and assessment techniques detail how and when it will be measured. Typically, is expressed in terms of making progress towards its long-term organizational goals. KPI incorporates information on the sources, calculations and definitions for each measure and sets out the timetable for submission of monthly data. 

Key Drivers that have a major impact on the performance of the business: 

  • Information that give the process owner the business process status 
  • Keep their finger on the pulse of the business 
  • Identify hot spots that need attention 
  • Act quickly to drive the business forward 
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