SMART Operational Excellence

SMART Digitalization for Operational Excellence

Operational Excellence is a philosophy where problem-solving, teamwork, and leadership results driven by a consistently and demanding implementation of the company business strategy. The process involves focusing on the customers' needs, keeping the employees positive and empowered, and continually improving the current activities in the workplace.

An Operationally Excellent company will have lower operational risk, lower operating costs, and increased revenues relative to its competitors, creating value for customers and shareholders and should be key for Asset Management success.

The use of digitalization to transform the traditional way of work in Operational Excellence will contribute to manage risk and improve cost, performance, quality and safety. After the transformation, sustainability is a must, so it is required to change the processes and adapt the skills to this new way of working.

What is Digital Transformation? 

Business Transformation process consists in changing processes, systems, people and technology across the whole business or business unit, to achieve measurable improvements in efficiency, effectiveness and stakeholder satisfaction. 

Digital transformation is the profound transformation of business and processes, organizational activities, competencies and models to fully leverage the changes and opportunities introducing a mix of digital technologies accelerating impact across the business in a strategic and prioritized way, with present and future shifts in mind. 

Digitalization can improve processes, providing new methods and opportunities for the business if the digital transformation is evaluated using a value chain business model, considering that the value created is higher than the cost of creating the value. After the transformation, sustainability is a must, so it is required to change the processes and adapt the skills to this new way of working.  


Why do you need a Digital Transformation Assessment? 

The starting point for the digital transformation is the understanding of the actual baseline. 

Don’t start with any digital change without knowing where you are. So, before digital transformation project it's essential to gain evidence, translated in results, digital strengths and weaknesses, opportunities and priorities. This will give you information related with the pillar’s maturity: 

  • Governance and leadership,  
  • People and Culture,  
  • Capacity and capability,  
  • Innovation, 
  • Technology. 

Also, you should be able to know: 

  • The value propositions, 
  • What your customers (internal/external) want? 
  • What are your key competitors doing? 
  • What is the type of skills you need for the future and how this will impact on your existing human resources? 
  • What are the existing technology and what type of equipment can you use status of the art technology? 

Therefore, any decision will be based on the investment required to transform efficiently compared with the results that you want to obtain keeping the social responsibility! 

Learn more about

Digital Transformation

learn more