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Key Performance Indicators and Reports Training Objectives 

With the Key Performance Indicators and Reports training, you will be able to: 

  • Understand the Key terms and definitions 
  • Define a dashboard  
  • Define clear reports  
  • Define a dashboard for Process Indicators to each function and individuals 
  • Define objectives to each function and individuals 

You will define the right Key Performance Indicators aligned with your processes to manage the progress in short, medium and long term, to support on decisions to make assets perform better. 


What are Key Performance Indicators and Reports? 

A Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives.  

Organizations use KPIs to evaluate their success at reaching targets. High-level KPIs may focus on the overall performance of the business, while low-level KPIs may focus on processes in departments such as sales, marketing, HR, support and others. 

Effective KPI´s will really support a business to achieve the results required. That´s why they are designated as KEY. It should be SMART -Specific, Measurable, Attainable, Relevant and Time-bound: 

  • Is your objective Specific? 
  • Can you Measure progress towards that goal? 
  • Is the goal realistically Attainable? 
  • How Relevant is the goal to your organization? 
  • What is the Time-frame for achieving this goal? 

Defining the dashboards and using business intelligence will allow you to have a very nice visual appeal to the different levels of the organization that will help you to monitor the performance of your business with a reduction of the administration effort. These dashboards will require the definition of the lead and lag key performance indicators, data collection and analytics tools. 


Key Performance Indicators and Reports training course 

The participants will attend a theoretical training session on the Key Performance Indicators and Reports and a workshop implement a dashboard to follow-up the KPI´s and take smart decisions. 

The Key Performance Indicators and Reports training workshop will be performed using specific templates and a benchmark example. 

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